PRIVACY POLICY

We respect the privacy of all our customers and business partners and keep confidential the personal information you provide to us. "We," "us," "ourselves," and "Our Group" refer to Langham Hotels International Limited and its affiliates directly involved in the management and operations of the Group's properties worldwide, including hotels, residences, sales points, local management companies, and sales offices in the following jurisdictions: Australia, Canada, European Union, Hong Kong Special Administrative Region, Indonesia, Mainland China, Middle East, New Zealand, Singapore, Thailand, United Kingdom, and the United States of America. Please read this Privacy Policy (together with any country-specific sections applicable to you) and any other privacy notices or fair processing notices we may provide carefully as they aim to help you understand what information we collect, why we collect it, and how you can manage it. This Privacy Policy supplements, completes, and updates any other policies, notices, or statements we may have provided to you and does not aim to override them.

HOW WE COLLECT INFORMATION ABOUT YOU

In order to operate effectively, we may collect information about you when personal information that could identify you as an individual is provided to us when you interact as hotel guests, loyalty program members, website visitors, or for any other purpose. We may collect information when you browse our website and interact with it, and/or when you use any mobile application we may provide, such as our Online Reservation system, make inquiries, subscribe to newsletters, request brochures, or download and use our mobile applications, including WeChat mini-program. We may obtain information from third-party organizations or public sources, such as partners we collaborate with, in situations where you have provided consent for such information sharing, or where we have a legitimate interest in using personal information to offer our products and services.

WHAT INFORMATION WE COLLECT ABOUT YOU AND WHY

Depending on our relationship with you and the location where you are, we may collect, use, store, and transfer different types of personal information about you, which may include: Identity information: your name, gender, age, date of birth, nationality, and identification document details (including passport, identity card, driver's license, or other official government documents). Guest accommodation and lifestyle information: information about your stay, lifestyle preferences, such as hotels.